All-round information
ErgoMove media library and partner portal
Discover the extensive possibilities that ErgoMove offers you: Whether you are looking for valuable information on our products, require technical documentation or want to find out about the benefits of our electric drive solutions - you have come to the right place.
Media library
In the media library you will find everything you need to know about the ErgoMove product portfolio: Current catalogs, inspiring videos and animations as well as exciting insights into the possible applications of our systems.
Partner portal
The partner portal gives registered customers access to exclusive content such as CAD data, technical documentation and repair instructions - perfect for efficient planning, installation and maintenance.
FAQs
General information
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Where can I fit ErgoMove?
The modular ErgoMove systems can be flexibly attached to transport devices, machines and systems of all kinds. For an overview of mobility solutions that have already been implemented, see our Success Stories.
In principle, ErgoMove is suitable for attachment to any load to be moved. Please contact us at to find a solution to your individual logistical challenge.
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What does an ErgoMove set contain?
As standard, an ErgoMove set consists of an operating unit including power supply and control unit as well as a drive unit consisting of one or two electrically driven fixed castors. The accessories can be individually selected to suit the respective application and are therefore available as an option.
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What is the difference to electric pallet trucks?
ErgoMove systems are electric drive systems consisting of an operating and drive unit. ErgoMove systems can be used to develop customized transport systems that enable even oversized loads to be moved ergonomically and safely.
An electric pallet truck, on the other hand, is designed for transporting standardized loads, such as Euro pallets. If the dimensions deviate, an electric pallet truck quickly reaches its functional limits.
The function of the ErgoMove components is to eliminate any physical strain when pulling and pushing. The other functions of an application (such as a lifting function) depend on the transport device, the machine or the system into which ErgoMove is integrated.
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What is the maximum permissible total load of the ErgoMove series?
The maximum permissible total load is determined by the drive and braking power of the ErgoMove systems. It is not defined by the maximum load capacity of the installed castors. This may well be higher.
Applications that exceed the maximum permissible total load are carried out at your own risk. If loads are greater than the total load permitted for the electric drive system, the braking distances are extended into an impermissible range and safe transportation of goods can no longer be guaranteed.
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Where can I find the technical data for the individual ErgoMove systems?
You can find the technical data for our standard systems in our brochure. You can download it here.
If you have any further questions about our systems, please do not hesitate to contact us at .
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What type of sensors were installed in the hand detection system?
The hand detection sensors are capacitive sensors.
The sensors detect a change in the electrostatic field caused by the operator's hand and thus enable safe operation of the electric drive systems. In systems with a dead man's brake, movement is only possible with activated hand detection, which prevents uncontrolled movements. If the handholds are released, the system brakes and comes to a standstill. -
ErgoMove systems are partly completed machinery according to § 2 g) Machinery Directive 2006/42/EC. By integration into a transport device, ErgoMove systems become part of a complete machine according to § 2 a).
Complete machines require operating instructions and risk assessment in accordance with § 5 (1) a) & c).
The assembly instructions supplied with each ErgoMove set describe the intended use (electrically powered and load-carrying industrial trucks) as the basis for the operating instructions you prepare for the complete machine. The safety equipment is based on the intended guidelines and exceeds their specifications. The assembly instructions can be downloaded from our partner portal . If you have any further questions about the CE declaration , we will be happy to advise you.
Customizations and accessories
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Can the software and hardware of the systems be customized for me?
In principle, a large number of adaptations to the software and hardware of the systems are possible.
We would be happy to analyze your individual logistical challenge and work with you to develop the right solution concept from the ErgoMove modular solution system.
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Can the speeds of our electric drive systems be individually adjusted?
With all ErgoMove systems, it is always possible to set individual parameters such as speeds.
Please contact us to coordinate your individual parameterization.
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Can the IP protection ratings of ErgoMove systems be increased?
The use of ErgoMove systems in wet / damp environments depends heavily on the individual application conditions, which components of the systems come into contact with water and in what form. Please contact us to discuss the suitability of the systems for your application.
If an increase in the IP protection class of the system or individual components is required, design adaptations (e.g. the addition of additional seals) must be made. These can also be carried out on the trolley side if necessary. Please contact us so that we can find the right solution together.
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Do the castors have to have foot protection?
According to DIN EN ISO 3691-5 Article 4.10.1 and DIN EN 1757-3 Article 5.3.2, wheels and castors on pedestrian-controlled industrial trucks must only have foot protection on the wheels or castors if they extend beyond the contour of the trolley.
However, it is always advisable to fit the castors with foot protection or to fit a fully assembled trolley with a protective apron. The retrofittable foot guard is available as an option depending on the system .
Operation
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Is it possible with ErgoMove to use one control unit flexibly for several drive units?
SWITCH&MOVE solutions are available for using a cockpit on several transport devices, in which the drive unit remains permanently installed on the transport device, but the operating unit can be flexibly moved between transport devices.
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Can the electric drive systems also be used on inclines?
The use of ErgoMove systems on inclines is only possible after individual consultation and on the basis of application-specific empirical tests. The maximum possible inclines may vary depending on the trolley dimensions, load distribution, floor conditions, ramp length, etc.
Please contact us with your individual logistical challenge. The suitability of the systems can be verified using a prototype as part of the solution design.
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What is the maximum distance or number of journeys possible with our electric drive systems?
In principle, the maximum driving distance of our electric drive systems depends on a variety of conditions such as the starting distance, the ground conditions, the payload, the driving speed, the operating temperature, etc. In practice, experience has shown that the capacity of the battery does not represent a limitation in terms of frequent journeys and long distances in the majority of applications.
All systems (as standard or with appropriate accessories) have the option of using exchangeable batteries, which can be replaced in a matter of seconds. This ensures the continuous availability of the ErgoMove systems.
Please contact us with your individual logistical challenge so that we can provide you with indications of the maximum travel distances or number of trips for your application based on test and empirical values.
Energy supply
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Can exchangeable batteries of other brands or other sizes also be used with ErgoMove?
No. The system-specific defined standard batteries have both the necessary currents (short-term/continuous) and a battery management system, which is essential for the safety of the ErgoMove.
Other battery types or brands either offer too low currents, which have a negative impact on the drive and braking forces of the motors, or do not have a battery management system and are also not compatible with the ErgoMove systems in terms of the interfaces.
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What are the charging times for the batteries of the respective systems?
EM500 / EM1000 / EM1000T / EM2000P / ErgoBoost: Charging 0-100 % of two batteries in 100 min with dual charger.
EM2000 / EM4000: Charging 0-95 % in 225 min, charging 95-100 % in 60 min.
Reference values without guaranteeAll systems (as standard or with corresponding accessories) have the option of using exchangeable batteries, which can be replaced within a few seconds. This ensures the continuous availability of the ErgoMove systems.



